FAQs
- Home
- Faqs
Common Queries
Frequently Asked Questions
Need more help?
Contact our concierge desk 24/7
Check-in time has been updated to 3:00 PM.
Yes, a complimentary buffet breakfast is included for all guests.
Yes, we provide luxury airport transfers upon request. Please contact our concierge at least 24 hours prior to your arrival to arrange your pick-up.
We are a pet-friendly resort! We welcome small pets (under 15kg) in our Garden Villas. A small cleaning fee applies per stay.
Cancellations made 48 hours before arrival are fully refundable. Cancellations within 48 hours will be charged for the first night stay. Policies may vary for peak season bookings.
Check-in time starts at 2:00 PM. Early check-in is subject to availability.
